Payment
We welcome MASTERCARD, VISA, American Express, Diner's Club, and Discover Card for online or phone orders. Money Orders, or personal checks are accepted for orders received by mail. All personal checks must be cleared before shipment is made.
Customer Service
Representatives are available Monday to Friday from 9am to 5pm Eastern Standard Time. If you receive a recording, please leave your contact information and we will return your call as soon as possible.
Delivery to the USA
We process orders normally within 24 to 48 hours of receiving them. Shipments are made by UPS or Priority Air Mail, depending on the package size and location. Shipments should arrive within 3 to 7 business days. Orders are shipped using normal ground rates unless specified or ordered differently. Your credit card will only be billed for what is shipped, unless you are notified in advance differently.
International orders
For delivery outside the United States please log on to Double Alpha Academy at www.doublealpha.biz
